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Whether you're a buyer, seller, agent, or partner — reach out and our team will respond quickly.

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Response Times

General enquiries: within 24 hours. Active transaction support: within 4 hours. Disputes: same business day.

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Support is available in English. French and Swahili support is available for selected regions.

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Find answers quickly in our FAQs and help documentation before reaching out.

Disputes

For active transaction disputes, always use the in-platform dispute tool in your dashboard for the fastest resolution.